Privacy Policy

Last Updated: January 13, 2025

LeakCraft Pro ("the App") is a field support, diagnostics, reporting, and training platform created by LeakCraft LLC, powered by Hydronos Corporation, and built on the Base44 platform ("Base44"). This Privacy Policy explains how we collect, use, store, and protect the information of individuals who access or use the App.

By using LeakCraft Pro, you agree to the terms of this Policy.

1. Who We Are

LeakCraft LLC
Training, consulting, education, and professional resources for leak detection and diagnostics.

Hydronos Corporation
Parent company providing development, infrastructure, platform security, and operational support.

Base44
Third-party platform provider that powers the underlying application framework, authentication systems, and data management environment.

The Leak Authority®
Registered trademark representing the field services division of Hydronos Corporation.

LeakCraft Pro is owned and operated under these entities.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, such as:

  • Name and contact information
  • Email address
  • Login details (via Google, Facebook, or Microsoft OAuth)
  • Job notes, forms, reports, uploaded photos, or other diagnostic files
  • Training progress data
  • Messages or feedback submitted through the platform

2.2 Information Collected Automatically

The App and Base44 systems may automatically collect:

  • Device type
  • Browser type
  • IP address
  • Usage statistics and feature interactions
  • Error logs, diagnostics, and performance analytics

2.3 Third-Party Authentication

When logging in with Google, Facebook, or Microsoft:

  • We receive only the basic information required to create or authenticate your account
  • We never receive or store your passwords from those platforms

3. How We Use Your Information

Your data is used to:

  • Provide, manage, and operate the App
  • Enable reporting, training, data storage, and workflow tools
  • Improve accuracy, performance, and user experience
  • Generate analytics to guide future development
  • Maintain platform security
  • Provide user support
  • Communicate updates or new features

We do not sell or trade your personal information.

4. How We Share Information

We may share your information only in the following limited cases:

4.1 Service Providers

Including Base44 or technical backend partners that support hosting, functionality, authentication, and analytics.

4.2 With Your Permission

If you choose to export, share, or send reports, data, or documentation.

4.3 Legal Obligations

If required to comply with law, investigation requests, or to protect the rights, security, or integrity of the platform.

We do not share your information with advertisers or unrelated third parties.

5. Data Security

  • We use technical, administrative, and physical security measures to safeguard your data, including encrypted transmissions, secure authentication, and restricted access.
  • No platform can guarantee absolute security, but we take all reasonable precautions.

6. Data Retention

  • We retain your data only as long as needed to operate the App or comply with legal requirements.
  • Users may request account deletion or data removal at any time by emailing: leakcraft@hydronos.us

7. Your Rights

Depending on your region, you may have rights to:

  • Access personal data
  • Request corrections
  • Request deletion
  • Export or transfer your data
  • Limit certain processing or tracking

Requests can be submitted to leakcraft@hydronos.us

8. Cookies & Tracking

The App and Base44 backend may use cookies or similar tools to:

  • Keep users logged in
  • Store preferences
  • Maintain session integrity
  • Analyze performance and usage

You may disable cookies in your browser, but portions of the App may not function correctly.

9. Beta Disclaimer

LeakCraft Pro is currently in beta testing. Features, structures, workflows, and data formatting may change.

The App is provided "as-is" during beta, and users understand that:

  • Bugs may occur
  • Features may be removed or altered
  • Some data structures may change over time
  • User feedback is welcomed and appreciated

10. Intellectual Property & Content Ownership

10.1 Field Knowledge & Industry Practices

The formulas, techniques, diagnostic workflows, and general leak detection methods included in the App reflect industry-standard knowledge. These methods are not owned by any single party.

10.2 Proprietary Structure & Presentation

The following are proprietary to LeakCraft LLC and Hydronos Corporation:

  • App interface and layout
  • Training modules and structured workflows
  • Report templates and visual formats
  • Organization of information
  • The instructional framework and logic used
  • All custom content, graphics, and UX/UI design

This material may not be reproduced, copied, or redistributed without written permission.

10.3 Trademarks

Hydronos Corporation®, LeakCraft®, LeakCraft Pro®, Base44™, and The Leak Authority® are trademarks or registered trademarks of their respective owners.

Use of the App does not grant permission to use any branding or trademarks.

11. Children's Privacy

LeakCraft Pro is designed for professional use and is not intended for individuals under 16. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will always reflect the most recent version. Continued use of LeakCraft Pro indicates acceptance of those changes.

13. Contact Information

For questions about this Privacy Policy, data handling, or account-related concerns:

📩 leakcraft@hydronos.us

🌐 leakcrafts.com

Operated by LeakCraft LLC and Hydronos Corporation